We ship via USPS First Class or Priority mail in the US and via Priority Mail worldwide. If you are located in the US you will be given a choice during checkout to choose Flat Rate (First Class) or Zones Rate (Priority Mail). We usually ship within 24 hours. We also offer UPS / Fedex shipping at checkout. If you require a different method of shipping please write to us with your request.
A customer who needs to make a return should do so within 1 week of receipt after sending an email requesting authorization for the return. There will be a 20% restocking fee unless return is the result of an error on the part of Metric Screws. Shipping fees are non-refundable. Returns on special orders will not authorized.
Returns should be packaged in a bubble lined envelope or in a box to assure that they reach us. Do not ship in a standard envelope. Please enclose the original packing slip or a note identifying the buyer.
245 Stringer Bullock Rd
Foxworth, MS 39483